Track Your Order

Enter the tracking number from your shipping confirmation email to see where your order is.

Have an account? You can also see your orders here.

Where do I find my tracking number?

It's in the shipping confirmation email we send when your order ships, usually 1–3 business days after you order. Check your spam folder if you can't find it. If your order has more than one package, each one has its own tracking number.

How long will it take?

After your order ships, delivery usually takes 8–12 business days in Europe and 6–10 business days in the United States. Standard shipping is free on every order.

What the tracking stages mean

  1. Order confirmed: we've received your order and are preparing it.
  2. Shipped: your parcel has left our warehouse. The first scan can take 2–3 business days to appear.
  3. In transit: your parcel is moving through the carrier network.
  4. Out for delivery: it arrives today.

Tracking hasn't updated?

Updates can pause for a few days while parcels move between carriers, which is normal. If there's been no update for 7 days, or your order is 5 business days past its estimated delivery, tap the chat button or send a message through our contact form with your order number and we'll sort it out.